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Forum: Customer Service -- Q & A

Customer is the most valued treasure for us. Our customer service team provides solutions with the motto “No Problem Can Not Be Solved.”

  1. Arrow Sticky Thread Sticky: Shipping&Tracking FAQ -- Read Before Order

    1): What is the ChinaBuye.com shipping method? We have these shipping methods: 1.Airmail 2.Register Airmail 3.EMS express 4.DHL/TNT/UPS/Others...

    Posted By tigerhugo
    18 Pages
    1 2 3 ... 18
    china buye, faq, service, shipping, tracking
    • Replies: 173
    • Views: 30,200
    Today 05:50 PM Go to last post
  2. Arrow Sticky Thread Sticky: After service & Warranty FAQ --- Read Before Order

    1) How do you guarantee product quality? ChinaBuye always select the best quality and best selling products from manufacturers. We have specific...

    Posted By tigerhugo
    4 Pages
    1 2 3 ... 4
    • Replies: 36
    • Views: 11,723
    05-22-2012 02:44 PM Go to last post
  3. Arrow Sticky Thread Sticky: Order FAQ - Read Before Order

    1) Is Chinabuye.com trusted and safe? Chinabuye is an experienced supplier on China electronics gadgets. We make this business since 2006 year end....

    Posted By tigerhugo
    5 Pages
    1 2 3 ... 5
    chinabuye, faq, order
    • Replies: 42
    • Views: 22,693
    05-16-2012 11:54 AM Go to last post
  4. Arrow Sticky Thread Sticky: Dropship FAQ -- Read Before Order

    1) What is dropship? Dropship is a kind of small business who don’t prepare stock, but ask the supplier to prepare the stock and ask supplier to...

    Posted By tigerhugo
    4 Pages
    1 2 3 ... 4
    dropship
    • Replies: 35
    • Views: 38,596
    05-10-2012 03:43 PM Go to last post
  5. Arrow Sticky Thread Sticky: Wholesale FAQ --- Read Before Order

    Wholesale business has been transfered to new wholesale site: http://www.mixmelot.com/ Mixmelot is targeting on large volume or mixed lot...

    Posted By tigerhugo
    3 Pages
    1 2 3
    wholesale
    • Replies: 22
    • Views: 22,467
    05-04-2012 05:37 PM Go to last post
  6. Arrow Sticky Thread Sticky: Gold Points FAQ --- Read Before Order

    1) What is ChinaBuye Gold Points? Gold Points is a currency which you can get discount or member upgrade at ChinaBuye.com. When you get 1000...

    Posted By tigerhugo
    9 Pages
    1 2 3 ... 9
    customer service, gold, points
    • Replies: 80
    • Views: 26,282
    05-03-2012 07:08 PM Go to last post
  7. Arrow Sticky Thread Sticky: Step By Step: How To Order From ChinaBuye.com?

    Dear Customers, This Post Is Mainly About How To Order From ChinaBuye.com And Related FAQs That Have Been Asked By Many Customers On ChinaBuye...

    Posted By tigerhugo
    chinabuye, how to, order
    • Replies: 0
    • Views: 511
    02-06-2012 05:04 PM Go to last post
  8. Sticky Thread Sticky: Chinese New Year Holiday 2012

    Dear Customers 2012 Chinese New Year Holiday is Coming ... Please be informed that our office will be paused from 20-Jan-2012 to 28-Jan-2012...

    Posted By tigerhugo
    china new year
    • Replies: 1
    • Views: 1,722
    01-19-2012 08:56 PM Go to last post
  9. Arrow Sticky Thread Sticky: VIP Program FAQ -- Read Before Order

    1) What is the benefit for VIP Our VIP program is specifically designed for frequent customers, like drop shipper and wholesaler. Once you meet our...

    Posted By tigerhugo
    2 Pages
    1 2
    • Replies: 19
    • Views: 9,123
    08-12-2011 03:55 PM Go to last post
  10. Sticky Thread Sticky: Forum Rules: No specific after service guaranteed at forums

    Please note that ChinaBuye Forums are not a sales or after service place. Welcome to talk about customer service terms, product information,...

    Posted By tigerhugo
    forum rule
    • Replies: 0
    • Views: 698
    11-16-2010 12:44 PM Go to last post
  1. Unhappy Hi I wait To Accepte My Order !!

    Order #100176356 - Pending This Number of my order 100176356 100176356 5/23/12 Zemmouri Amir Khaled $ 87.81 Pending View Order | Reorder PLZ...

    Posted By Steam
    • Replies: 2
    • Views: 14
    Today 05:48 PM Go to last post
  2. Question F-138 EAR Sound Voice Amplifier Deaf Hearing Aid

    hello, I wonder what is the brand of this product, and how many levels of volume he possesses, it follows - if the link below...

    Posted By renner_14
    • Replies: 1
    • Views: 12
    Today 05:44 PM Go to last post
  3. cancel this please

    Hi I want to cancel all the orders I did whose number: 100174310, 100174309, 100174304, 100174297 and immediate refund on PayPal Why you do not...

    Posted By idan11
    • Replies: 8
    • Views: 51
    Today 03:25 PM Go to last post
  4. ship

    see this orders 100164483 100164485 the tracking ids RF090049424SG RF090045833SG...

    Posted By welington
    • Replies: 3
    • Views: 25
    Today 02:52 PM Go to last post
  5. Question what is the brand of this product???

    hello, I wonder what is the brand of this product, and how many levels of volume he possesses, it follows - if the link below...

    Posted By renner_14
    • Replies: 1
    • Views: 10
    Today 11:44 AM Go to last post
  6. Unhappy Coupon code "charmstone" doesn't work

    Why my coupon code "charmstone" doesn't work? Where my friends have to point it making an order?

    code, coupon, doesn't work
    • Replies: 3
    • Views: 17
    Today 09:07 AM Go to last post
  7. Lightbulb inportant

    missing staff or my money back

    Posted By gohanna2012
    • Replies: 2
    • Views: 10
    Yesterday 01:57 PM Go to last post
  8. Thumbs up Store Credit?

    hi, i would like to purchase a $80USD coupon for my father as a gift. in other words, i would like to pay you $80USD in advance, in exchange for a...

    Posted By milli
    • Replies: 1
    • Views: 14
    Yesterday 01:55 PM Go to last post
  9. Thumbs down dissatisfied

    After waiting so long to receive my products. The quality isun satisfactory. Poor quality in the clothes and the sizing they show areway off...

    Posted By keke
    • Replies: 1
    • Views: 17
    Yesterday 11:25 AM Go to last post
  10. Question averia en articulo 20846 order 100151221 Mar 18, 2012 7:27:32 PM

    el articulo 20846 2.4G 1.5 " TFT LCD Screen 4Channel Night Vision Wireless Baby Monitor - pink, comprado en 18/05/2012, tiene una averia en pantalla...

    Posted By enroce24@yahoo.es
    • Replies: 1
    • Views: 11
    Yesterday 11:19 AM Go to last post
  11. repracacion pantalla rota telefono H300 Android OS Smart Phone

    he roto la pantalla del telefono, aunque el telefono funciona. ¿se puede sustituir la pantalla? ¿podeis venderme la pantalla y herramientas para...

    Posted By enroce24@yahoo.es
    • Replies: 1
    • Views: 11
    Yesterday 11:17 AM Go to last post
  12. Clothing and Ramer

    Hello I made an order 100175932 Please send different sizes. preferably the largest. Thanks in advance.

    Posted By Alexandr29
    • Replies: 1
    • Views: 15
    Yesterday 11:00 AM Go to last post
  13. No user manual

    Super Cool Blue LED Binary Digital Wrist Watch Silver 31877, my dropship customer claim the the was no manual attach. Can you send me a soft copy of...

    Posted By eletraco
    • Replies: 1
    • Views: 13
    Yesterday 10:42 AM Go to last post
  14. Order # 100173552 Shipping Question

    Hello, can you please tell me when my order will be shipped? Kind Regards, Michael

    Posted By Froderik
    • Replies: 1
    • Views: 14
    Yesterday 10:22 AM Go to last post
  15. How to cancel duplicate orders ?

    Hi Forum, I am new to China buye, just joined today, some how i ended up with 3 orders for same items. 100175107 5/21/12 Mr.ARUN KUMAR VADLA ...

    Posted By nura100
    • Replies: 1
    • Views: 12
    05-22-2012 02:32 PM Go to last post
  16. Order #100163667 - On Hold

    Hello My order # 100163667 on hold because of the SKU 55160. Please give me back my money and send my order soon. Answer me this message

    Posted By premier_love
    • Replies: 1
    • Views: 14
    05-22-2012 02:17 PM Go to last post
  17. power adapters

    I have recieved my baby moniter and it looks great. I have one problem. I live in America and they sent me European adapters. Is there any way they...

    Posted By jamacool@yahoo.com
    • Replies: 1
    • Views: 8
    05-22-2012 01:55 PM Go to last post
  18. half of touch screen went dead

    on my new Onda VX610W a few days ago. Upper half of touch screen doesn't respond to any touch. I've tried factory reset but no avail. I've...

    Posted By utgard@hanmail.net
    • Replies: 1
    • Views: 14
    05-22-2012 10:16 AM Go to last post
  19. HI can to buy computer from argentina

    HI can to buy computer from argentina....how long time arrive to my country????:cool::rolleyes:

    Posted By cashflow
    • Replies: 1
    • Views: 9
    05-22-2012 10:05 AM Go to last post
  20. Unhappy Order #100156773

    Hello, I´ve got a problem with Ego-c set of electronic cigarette from my order #100156773, which I recieved on the beginning of May, but after short...

    Posted By alekral@seznam.cz
    defective battery.
    • Replies: 1
    • Views: 14
    05-22-2012 09:16 AM Go to last post

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